Services

From the first listing to key handover

We take over listings, pricing, guests, keys and property maintenance, including guest records. You stay informed through regular reports.

What we do for you

Everything your mountain cottage needs

From the first listing to the last guest’s key handover. All you need to do is review regular reports and our monthly service invoice.

Příprava palivového dřeva u kachlových kamen

Listings that catch guests’ attention

We create and manage listings on Airbnb, Booking.com, e-Chalupy and other channels. Mountain photography, descriptions that work in winter and summer, and calendars without double bookings.

  • Airbnb, Booking.com and e-Chalupy
  • Photos and copy for winter and summer
  • Calendar synchronisation

Pricing for snow and holiday demand

We continuously adjust prices to the weather, snow conditions, school holidays and public holidays. A winter week and a summer weekend each have their own value, and we keep track of it for you.

  • Ongoing demand-based pricing
  • New Year and school holidays planned ahead
  • Monthly performance report

Guest communication whenever needed

We usually reply within fifteen minutes, including evenings and weekends. We handle late arrivals after a day in the mountains, special requests and any complaints.

  • Czech, English and German
  • Handling complaints and damage
  • Review and rating management

Check-in that suits your guests

We provide contactless check-in using our smart key safe for a one-time fee of approximately EUR 119.60 (CZK 2,990; EUR 1 = CZK 25) in addition to commission. Guests receive a one-time code before arrival and can let themselves in whenever they arrive, seven days a week. Only Carefree also offers an in-person key handover and welcome by prior arrangement with the owner. In either case, we advise guests where to ski, eat and how to light the stove.

  • In-person key handover available only with Carefree
  • Smart key safe with Comfort and above — one-time fee of approximately EUR 119.60 (CZK 2,990; EUR 1 = CZK 25) extra
  • Contactless check-in with a one-time code

Cleaning, linen and a ready-to-light stove

After every stay, we clean, change bed linen and towels, and replenish firewood. We use damask-style bed linen. We prepare the stove for lighting so guests arrive at a ready home where they immediately feel welcome.

  • Cleaning after every stay
  • Hotel linen and laundry
  • Firewood, a ready-to-light stove and welcome pack

Snow clearing, minor repairs and seasonal preparation

We clear snow at the entrance and on the driveway, handle minor repairs and arrange heating maintenance. In spring, we prepare the cottage for summer.

  • Snow clearing and driveway maintenance
  • Minor repairs usually within 48 hours
  • Winterisation and spring preparation
Illustrative close-up of white damask-style striped bed linen
Illustrative photograph

Care between stays

Damask-style bed linen

We use damask-style bed linen for our guests. With Comfort and Carefree, we arrange washing and replacement of linen and towels after every stay.

Commission

Pay only for the bookings we manage

Commission of 15–25% of gross revenue, depending on the services included. Booking revenue goes directly to your account, and we invoice our commission monthly, with no setup fee or monthly retainer.

15 %

Basic

For owners who handle cleaning, snow and keys themselves.

  • Listings on Airbnb, Booking.com and e-Chalupy
  • Dynamic pricing for winter and summer
  • Guest communication 24/7
  • Booking and calendar management
  • Monthly reporting and invoicing
Choose plan Basic

20 %

Comfort

Full service, from the listing to a freshly cleaned cottage.

  • Everything in Basic
  • Cleaning after every stay
  • Hotel linen and towels
  • Contactless check-in (key safe: one-time approximately EUR 119.60 (CZK 2,990; EUR 1 = CZK 25) fee in addition to commission)
  • Firewood, a ready-to-light stove and welcome pack
Choose plan Comfort
Most popular

25 %

Carefree

For owners who simply want to relax in the mountains.

  • Everything in Comfort
  • Professional property photography
  • Optional in-person key handover and guest welcome by arrangement
  • Snow clearing and access road maintenance
  • Minor repairs, heating maintenance and inspections
  • Restocking and equipment inventory
  • Winterisation and spring preparation
Choose plan Carefree

Commission applies only to paid bookings we manage. Comfort and above offer contactless check-in. The smart key safe has a one-time fee of approximately EUR 119.60 (CZK 2,990; EUR 1 = CZK 25) in addition to commission. Only Carefree offers optional in-person key handover and welcome by prior arrangement with the owner. You may end cooperation with one month’s notice and no penalty.

No obligation

A service tailored to your cottage

Based on your property and preferences, we recommend a suitable plan and estimate annual income across winter and summer.

  • — Property estimate within 48 hours
  • — On-site visit in the Krkonoše or Jizera Mountains
  • — One month’s notice, no penalty

No-obligation enquiry. We will reply within 24 hours.